Client Agreement – The Vibe Atlas by Pbunny
This Agreement (“Agreement”) is entered into between The Vibe Atlas by Pbunny (“Planner”) and [Client Full Name] (“Client”) on [Date].
1. Services
Planner agrees to provide luxury travel planning services, which may include but are not limited to: itinerary creation, accommodation recommendations, activity reservations, concierge arrangements, and group trip management. Planner is not a direct provider of flights, accommodations, or tours, and acts solely as a travel planning consultant.
2. Client Information & Verification
To protect both parties from fraud and ensure secure bookings, Client agrees to provide:
· A copy of a valid, unexpired government-issued photo ID (driver’s license or passport).
· Accurate personal and group information needed to complete travel arrangements.
Failure to provide proper identification may result in cancellation of services without refund.
3. Payments
· A non-refundable deposit is required to secure services.
· Remaining balance must be paid in full by the deadline outlined in the invoice.
· Payments are accepted via Zelle, CashApp, PayPal Business, Stripe, or other methods agreed upon in writing.
· Failure to pay on time may result in cancellation of services without refund.
4. Refunds & Cancellations
· All deposits and planning fees are non-refundable.
· Refunds for third-party services (airlines, hotels, excursions, etc.) are subject to the vendor’s policies, not Planner’s.
· Client is strongly advised to purchase travel insurance.
· See Planner’s posted Refund Policy and Cancellation Policy, which are incorporated into this Agreement.
5. Client Responsibilities
Client agrees to:
· Provide accurate, timely, and complete information for all travelers.
· Ensure that all travelers possess valid passports, visas, and required travel documents.
· Comply with all local laws and regulations while traveling.
· Pay for any additional costs or upgrades not included in the agreed package.
6. Limitation of Liability
Planner is not responsible for:
· Acts or omissions of third-party vendors (airlines, hotels, drivers, tour companies).
· Delays, cancellations, natural disasters, accidents, or unforeseen events.
· Personal injury, property loss, or damages incurred during travel.
Client acknowledges that Planner’s role is limited to planning and coordination.
7. Fraud & Chargebacks
Client agrees not to initiate fraudulent chargebacks or disputes. In the event of an unauthorized chargeback, Planner reserves the right to:
· Pursue legal action, including recovery of all fees, costs, and attorney’s fees.
· Terminate services immediately without refund.
8. Governing Law
This Agreement shall be governed by the laws of the State of [Your State].
9. Entire Agreement
This Agreement, together with Planner’s posted policies (Refund, Payment, and Cancellation), represents the entire understanding between the parties and supersedes all prior agreements.
By Click the check box , Client acknowledges that they have read, understood, and agree to the terms of this Agreement.